What to Expect from Your Advisor


Your advisor will be your primary point of contact for all matters related to strategy, budget, campaign effectiveness, and more. They will serve as the central liaison between our team and ensure that our efforts align with our goals and objectives. 


However, it's important to note that for payment-related inquiries and any changes to the website after its launch, you should reach out to the designated individuals responsible for those specific areas. 


This division of responsibilities will streamline communication and help us achieve greater efficiency in our collaborative efforts.


Website Change request instructions: identitydental.com/webchanges

Updating a payment method: identitydental.com/payments


Your advisor will: 

  • Pre-schedule your next meeting

  • Have stats and performance ready to present in meetings

  • Present campaign strategy for approval 

  • Be your point of contact during branding and website development processes

  • Make necessary recommendations to budget and campaign strategy based on your feedback and communication


Our phone number is 847-629-4646 if you have an urgent question. We are available during business hours and aim to always get back to you within 1-2 business days depending on the complexity of the communication.