Yelp enforces a robust review policy that entails certain criteria for review publication. Occasionally, reviews might be prevented from appearing due to specific circumstances. Here's a compilation of factors we've identified that could lead to the withholding of newly submitted 5-star reviews:

  • In cases where you have ceased your advertising engagement with Yelp, they might adopt a strategy to rekindle business collaboration.

  • Reviews authored by individuals with recently created email addresses or new Yelp profiles might face suppression. Encouraging reviewers to contribute from well-established accounts or to compose reviews for other establishments prior to submitting theirs can mitigate this.

We trust that this insight will prove valuable in facilitating the process of soliciting reviews from your patients or clients for your Yelp page. Additionally, sharing the direct link to your Yelp page with your patients can simplify their access and facilitate the completion of review submissions.